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BUS 320 — Human + Agent by Design: Rethinking Work with AI

Quarter: Winter
Instructor(s): Sinéad Condon
Duration: 6 weeks
Location: On-campus
Date(s): Jan 25—Mar 8
Class Recording Available: No
Class Meeting Day: Mondays
Grade Restriction: No letter grade
Class Meeting Time: 6:30—8:20 pm (PT)
Please Note: No class on February 15
Tuition: $560
   
Refund Deadline: Jan 27
 
Unit(s): 1
   
Enrollment Limit: 45
  
Status: Registration opens Nov 30, 8:30 am (PT)
 
Quarter: Winter
Day: Mondays
Duration: 6 weeks
Time: 6:30—8:20 pm (PT)
Date(s): Jan 25—Mar 8
Unit(s): 1
Location: On-campus
 
Tuition: $560
 
Refund Deadline: Jan 27
 
Instructor(s): Sinéad Condon
 
Grade Restriction: No letter grade
 
Enrollment Limit: 45
 
Recording Available: No
 
Status: Registration opens Nov 30, 8:30 am (PT)
 
Please Note: No class on February 15
 
Most organizations are optimizing existing work when they should be transforming how work gets done. Layering AI onto existing workflows can produce incremental gains, but true transformation requires rethinking roles, decisions, workflows, and the balance between human judgment and AI agents. This course gives organizational decision-makers a practical framework for making that shift. Participants will learn to:
  • Distinguish optimization from transformation and assess where their organization stands
  • Map human roles and decisions to determine where judgment is essential and where agents can take on work
  • Apply a repeatable methodology to redesign a real workflow
  • Develop a practical plan for leading human-agent teams and broader organizational transformation
By the end, participants leave with a completed workflow redesign and a transformation plan they can act on immediately.

No technical background is required. This course will demonstrate third-party AI tools that are not managed or supported by Stanford. Students can explore these tools on their own if they like, but use is optional. Many tools offer free versions or trials; paid subscriptions, if chosen, typically range from $25–$100 per month. See the syllabus for more details.

SINéAD CONDON
AI Adoption Strategist

Sinéad Condon is a Silicon Valley–based executive, advisor, and enterprise strategist with 30 years of experience across management consulting, technology, and organizational transformation. Most recently, as chief people officer and AI lead at Guidewire, a billion-dollar enterprise software company, she led AI adoption as an operating model transformation across a global workforce. A frequent speaker on the future of enterprise and human-agent design, she has spoken on agentic AI at Stanford and advises organizations navigating AI-driven organizational change.

Textbooks for this course:

There are no required textbooks; however, some fee-based online readings may be assigned.