Courses

AI agents are revolutionizing how enterprises handle complex business operations, from customer service to internal workflows. These autonomous programs—designed to perceive, decide, and act on behalf of businesses—represent the next frontier in workplace automation. This course will equip students with practical skills to create AI agents that efficiently handle complex workflows with precision and reliability. Going beyond Python and open-source LLM technology, the course addresses key challenges in enterprise AI, including context management and system integration. We will start by creating an AI agent that responds to customer support messages in the company's authentic brand voice, consistent with the enterprise context and tone. We will then develop more advanced agents that address complex use cases, such as an HR assistant that accurately answers employee questions by referencing company-specific documents. Students will leave the course able to formulate enterprise workflows as agentic AI systems and implement practical solutions. All students will have the option to create a capstone project using open source technology building blocks to design and build a practical agent.