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BUS 180 — Strategic Talent Management: Attracting, Growing, and Retaining Employees

Quarter: Fall
Day(s): Mondays
Course Format: Live Online (About Formats)
Duration: 6 weeks
Date(s): Oct 9—Nov 13
Time: 6:00—7:50 pm (PT)
Refund Deadline: Oct 11
Unit: 1
Tuition: $525
Instructor(s): Erica Santoni
Limit: 40
Class Recording Available: Yes
Status: Open
ACCESS THE SYLLABUS » (subject to change)
Live Online(About Formats)
6:00—7:50 pm (PT)
Oct 9—Nov 13
6 weeks
Refund Date
Oct 11
1 Unit
Erica Santoni
ACCESS THE SYLLABUS » (subject to change)
The confluence of shifting marketplace conditions, the intensifying war for talent, and advances in AI have thrown top-down talent management practices into question. Every business leader must now master the art of change, both for themselves and in support of their teams. Organizations are no longer fixed; they are more like organisms, alive and continually evolving. Leaders who can listen and cater to the evolving needs and aspirations of their employees, while navigating the shifting marketplace dynamics, will emerge as winners. This course will teach students how to create a modern approach to talent management using three learning objectives:

  • Learn how to build the key pillars of the HR function and evolve them over time.
  • Gain practical experience creating effective strategies for talent acquisition, total rewards, performance management, talent development, people analytics, and diversity, equity, and inclusion.
  • Develop robust, bottom-up talent management strategies and tools for managing ongoing change in times of economic growth and retraction.
The course features real-world case studies, assignments, and online discussions. Students will come away from this course knowing how to create and evolve their own talent management strategies, including the practical tools to apply to their organizations. Designed for anyone interested in creating people-centric teams and organizations, students will leave the course with a clear understanding of talent management’s critical role in driving business success and the skills and tools necessary to create high-performing, engaged, and motivated teams.

Leadership Coach; Former Senior People Leader, ZipRecruiter and Intuit

Erica Santoni is a leadership coach and a former senior people leader in the tech industry. She has held multiple HR roles across people strategy, people analytics, talent management, future of work, and diversity, equity, and inclusion. In her past career as a consultant, she focused on organizational transformations and HR strategy. She received an MBA from Harvard with a focus on leadership and human capital management.

Textbooks for this course:

There are no required textbooks; however, some fee-based online readings may be assigned.