fullscreen background
Skip to main content

Fall Quarter

Fall Quarter Underway
Late-Start Classes
Still Available
shopping cart icon0


« Back to Professional & Personal Development

BUS 188 — Decision Mapping: How to Make Business Decisions with Less Stress and More Clarity

Quarter: Fall
Day(s): Thursdays
Course Format: Live Online (About Formats)
Duration: 6 weeks
Date(s): Oct 14—Nov 18
Time: 7:00—8:50 pm (PT)
Refund Deadline: Oct 16
Unit: 1
Tuition: $470
Instructor(s): Michelle Florendo
Class Recording Available: Yes
Status: Open
DOWNLOAD THE SYLLABUS » (subject to change)
Live Online(About Formats)
7:00—8:50 pm (PT)
Oct 14—Nov 18
6 weeks
Refund Date
Oct 16
1 Unit
Michelle Florendo
DOWNLOAD THE SYLLABUS » (subject to change)
Have you ever encountered paralysis in the face of big decisions? Do the product and marketing decisions you face seem more complex than ever but still need to be made with speed? The fact is that we all struggle with important business decisions where even the best processes fail to yield a definitive answer.

In this course, you will learn a new approach to applying proven concepts from the field of decision analysis to more effectively structure and clarify your decision-making process. When relying solely on our intellect for decision analysis, we may lack enough information and, consequently, the confidence to move forward. This course will explore an alternative path forward by examining the inevitable emotions that arise during the decision-making process and learning how they, too, can provide useful data. We will discuss how tuning into multiple centers of intelligence (cognitive, emotional, somatic) helps determine the appropriate strategy for getting unstuck. You will learn how to combine decision-mapping tools like decision matrices and decision trees with a productive assessment of your emotional “input” in order to map the three components of every decision: objectives, options, and information. You will leave this course equipped with tools to tackle decisions with less stress and more clarity—in other words, how to lead with both your head and your heart.

Decision Engineer and Coach

Michelle Florendo has worked with hundreds of professionals around the world to show them how to untangle complex decisions. She uses a blend of decision engineering, design thinking, and lean startup principles to support her clients. She holds certifications from New Ventures West, Berkeley Executive Coaching Institute, and the International Coaching Federation. She received an MBA from UC Berkeley.

Textbooks for this course:

There are no required textbooks; however, some fee-based online readings may be assigned.