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BUS 188 — Decision Mapping: Clarity and Action in Business Decisions

Quarter: Summer
Instructor(s): Michelle Florendo
Duration: 7 weeks
Format/Location: Live Online
Date(s): Jul 2—Aug 13
Class Recording Available: Yes
Class Meeting Day: Tuesdays
 
Class Meeting Time: 5:00—6:50 pm (PT)
Tuition: $560
   
Refund Deadline: Jul 4
 
Unit(s): 1
   
Enrollment Limit: 45
  
Status: Open
 
Quarter: Summer
Day: Tuesdays
Duration: 7 weeks
Time: 5:00—6:50 pm (PT)
Date(s): Jul 2—Aug 13
Unit(s): 1
Format/Location: Live Online
 
Tuition: $560
 
Refund Deadline: Jul 4
 
Instructor(s): Michelle Florendo
 
Enrollment Limit: 45
 
Recording Available: Yes
 
Status: Open
 
In business, major decisions with far-reaching consequences are often the most challenging to navigate. Which market should you expand to next? Is now the right time to invest in head count? Do you prioritize growth or the bottom line? This course introduces decision mapping, a powerful technique that transforms uncertainty into a structured approach for taking action. It combines the fundamentals of decision analysis with emotional intelligence concepts, making decision-making more manageable. Students will learn to dissect complex decisions and identify the emotional biases that can cloud judgment. For example, you'll learn to pinpoint whether your hesitation stems from normal risk aversion or a fundamental misalignment with your values. Students will use these skills to navigate scenarios where outcomes are unpredictable and confidently weigh choices that can't be easily measured. Through live simulations, engaging group discussions, and homework based on actual decisions you currently face at work, you'll put these decision-mapping tools into immediate practice.

MICHELLE FLORENDO
Decision Engineer; Executive Coach

Michelle Florendo blends structured frameworks and emotional insights to help her clients decide with less stress and more clarity. She helped redesign the decision curriculum for Stanford's "Designing Your Life" course and chairs the Decision Education Interest Group for the Society of Decision Professionals. Florendo trains coaches as adjunct faculty for New Ventures West and as a faculty coach for Berkeley Executive Coaching Institute. She holds certifications from New Ventures West, Berkeley Executive Coaching Institute, and the International Coaching Federation. Florendo hosts the podcast Ask a Decision Engineer. She received an MBA from UC Berkeley.

Textbooks for this course:

There are no required textbooks; however, some fee-based online readings may be assigned.