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WSP 44 — Critical Communication Skills in Negotiation

Quarter: Fall
Day(s): Friday/Saturday
Course Format: Live Online (About Formats)
Duration: 2 days
Date(s): Nov 19—Nov 20
Time: 9:00 am—12:30 pm (PT)
Refund Deadline: Nov 12
Unit: 0
Grade Restriction: NGR only; no credit/letter grade
Tuition: $410
Instructor(s): Jessica Notini
Limit: 24
Class Recording Available: Yes
Status: Open
 
DOWNLOAD THE SYLLABUS » (subject to change)
Fall
Live Online(About Formats)
Friday/Saturday
9:00 am—12:30 pm (PT)
Date(s)
Nov 19—Nov 20
2 days
Refund Date
Nov 12
0 Unit
Fees
$410
Grade Restriction
NGR only; no credit/letter grade
Instructor(s):
Jessica Notini
Limit
24
Recording
Yes
Open
DOWNLOAD THE SYLLABUS » (subject to change)
Communication is at the heart of effective negotiation. The most skilled negotiators understand the importance of asking good questions; listening to and discovering key issues and interests; and observing, reflecting, and summarizing throughout the conversation to build relationships. They also understand how to frame issues collaboratively, share information persuasively, and balance assertion with listening and curious exploration. Finally, skilled negotiators are able to act as problem-solvers, deliver difficult messages with diplomacy, and manage ineffective or potentially damaging communications by counterpart negotiators in ways that keep negotiations on a productive track. In this course, we will discuss, demonstrate, and practice all of these communication skills for enhanced negotiation conversations and meetings.

JESSICA NOTINI
Lecturer in Law, Stanford Law School

Jessica Notini teaches negotiation and mediation at the Stanford and UC Berkeley law schools. She is a principal of Notini Mediation & Facilitation Services and a past chair of the California State Bar ADR (Alternative Dispute Resolution) Committee. She received a JD from the University of Michigan.