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WSP 44 — Critical Communication Skills in Negotiation

Quarter: Fall
Day(s): Saturday
Course Format: On-campus
Duration: 1 day
Date(s): Sep 29
Time: 10:00 am—4:00 pm
Drop Deadline: Sep 22
Unit: 0
Grade Restriction: NGR only; no credit/letter grade
Tuition: $350
Instructor(s): Jessica Notini
Limit: 24
Status: Registration opens on 08/20/2018
Fall
On-campus
Saturday
10:00 am—4:00 pm
Date(s)
Sep 29
1 day
Drop By
Sep 22
0 Unit
Fees
$350
Grade Restriction
NGR only; no credit/letter grade
Instructor(s):
Jessica Notini
Limit
24
Registration opens on 08/20/2018
Communication is at the heart of effective negotiation. The most skilled negotiators understand the importance of asking good questions; listening to and discovering key issues and interests; and observing, reflecting, and summarizing throughout the conversation to build relationships. They also understand how to frame issues collaboratively, share information persuasively, and balance assertion with listening and curious exploration. Finally, skilled negotiators are able to act as problem-solvers, deliver difficult messages with diplomacy, and manage ineffective or potentially damaging communications by counterpart negotiators in ways that keep negotiations on a productive track. In this workshop, we will discuss, demonstrate, and practice all of these communication skills for enhanced negotiation conversations and meetings.

Jessica Notini, Adjunct Professor of Negotiation and Mediation, Stanford Law School; Senior Consultant, Accordence

Jessica Notini teaches negotiation and mediation at the Stanford and UC Berkeley law schools. She is a principal of Notini Mediation & Facilitation Services and a past chair of the California State Bar ADR (Alternative Dispute Resolution) Committee. She received a JD from the University of Michigan.

Textbooks for this course:

There are no required textbooks; however, some fee-based online readings may be assigned.