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WSP 116 — Conversational Intelligence: Increase Your Impact

Quarter: Winter
Day(s): Saturday and Sunday
Course Format: Live Online (About Formats)
Duration: 2 days
Date(s): Feb 6—Feb 7
Time: 10:00 am—12:30 pm (PT)
Drop Deadline: Jan 30
Unit: 0
Grade Restriction: NGR only; no credit/letter grade
Tuition: $280
Instructor(s): Amy Eliza Wong
Limit: 30
Status: Registration opens Nov 30, 8:30 am (PT)
Please Note: Some of our refund deadlines have changed. See this course's drop deadline above and click here for the full policy.
Winter
Live Online(About Formats)
Saturday and Sunday
10:00 am—12:30 pm (PT)
Date(s)
Feb 6—Feb 7
2 days
Drop By
Jan 30
0 Unit
Fees
$280
Grade Restriction
NGR only; no credit/letter grade
Instructor(s):
Amy Eliza Wong
Limit
30
Registration opens Nov 30, 8:30 am (PT)
Please Note: Some of our refund deadlines have changed. See this course's drop deadline above and click here for the full policy.
Conversation is the heart of all communication. Conversational Intelligence (C-IQ) is a framework and methodology that integrates the worlds of neuroscience, language, and leadership to help us “make the invisible visible” in our interactions. By increasing our awareness of how conversation works, we can positively shape our neural pathways to consistently create higher-quality and more effective conversations. This workshop is designed for anyone who wants to increase trust, collaboration, and mutual success with any audience. We will cover the neuroscience of trust and distrust, and see how various interactional dynamics increase or erode trust. By breaking down the components of all conversations and mapping them to core C-IQ principles, students will learn how different conversations lead others into either “I-centric” protective or “we-centric” partner behaviors. Through reflective exercises, students will experience the cost of poor communication and learn new approaches that lead to growth, partnership, and mutual success. Students will leave with a heightened awareness of the neurobiology underlying all conversations; practices to ensure care, courage, and candor in all their interactions with others; and the conversational essentials that lead to co-creation and success.

Prerequisite: Advanced-level proficiency in spoken English.

Amy Eliza Wong, Conversational Intelligence Certified Coach; Founder, Always On Purpose

Amy Eliza Wong works with Fortune 500 companies, startups, and other institutions on transformative communication, leadership, and executive presence. She received an MA in transpersonal psychology from Sofia University.

Textbooks for this course:

There are no required textbooks; however, some fee-based online readings may be assigned.
DOWNLOAD THE PRELIMINARY SYLLABUS » (subject to change)