BUS 112 W — Business Presence and Persuasion: Communication for Effectiveness
Course Format: Flex Online (About Formats)
Duration: 7 weeks
Date(s): Sep 28—Nov 13
Drop Deadline: Oct 1
Instructor(s): Juliet Erickson
Persuasive and compelling communication matters in business. Regardless of how innovative your product might be, or how important the new project is, if you cannot communicate effectively and persuasively with your colleagues and customers, you probably will not succeed. Ideal for those who are planning presentations, pitches, and discussions in order to build new business, sell creative ideas, or report internally, this course will focus on the crucial communication skills you need to be persuasive in business. We will cover a wide range of tools, including the Planning Path, a model for quickly constructing objective-driven and persuasive communication. Students will also learn how to choose from five different fundamental structures for building clear and compelling messages. Since adjusting to feedback is so critical, there will also be a session exploring the impact you may be having on others through your listening and communication style. Students will come away with a toolkit of approaches that can enable increased confidence, gravitas, and the ability to communicate effectively and deal with doubts, questions, or confrontations. The course will involve a blend of dynamic online discussions, interactive exercises, and individual feedback that will enable participants to be more immediately impactful.
Juliet Erickson, Executive and Leadership Development CoachJuliet Erickson coaches international corporate executives and individuals on effective communication in critical situations. Her clients have included the London and Sydney Olympics bid teams, numerous startups, private companies, trial lawyers, and IPOs. Erickson is the author of The Art of Persuasion, Power Skills: a Masterclass for Women in Body Language and Communication, Nine Ways to Walk Around a Boulder, and The Nimble Negotiator.
Textbooks for this course:
(Required) Juliet Erickson, The Art of Persuasion (ISBN 978-0340830314)