Effective Nonverbal Communication

(WSP 75)

This dynamic workshop will help improve the way you communicate by focusing on the nonverbal aspects of communication. Nonverbal communication can reinforce what you say, but when not used effectively, it can weaken your message. This course focuses on techniques of expression, including gestures, body movements, positions and postures, the voice, breathing techniques, sustaining eye contact, the use of silence, and more, with an emphasis on consistency between verbal and nonverbal communication. The course will also examine how nonverbal communication can be used as a tool to influence others in difficult contexts (such as lecturing to an unsettled group) and to optimize the impact of your message in various settings, such as job interviews and business negotiations.

Due to its short format, this course cannot be taken for Credit.

Jeff Cabili, Director, International Business Development, Graduate School of Business

Jeff Cabili has spent more than twenty-five years in senior management positions for international companies, lived in seven countries, and visited more than seventy countries for business or leisure. He speaks and conducts business in five languages and has some knowledge of two others. As a Total Quality Management (TQM) consultant, he has conducted seminars for more than 3,300 senior executives. Cabili’s approach to nonverbal communication is pragmatic and hands-on, based on observations of multicultural characteristics and diversity, as well as on his study of mime techniques.